What warranty comes with an Aurore Santé medical bed?
Warranty coverage for the Aurore Santé medical bed
The manufacturer's warranty for an Aurore Santé medical bed protects structural elements and motorised systems against manufacturing defects. It covers:
Lifting and tilting mechanisms
Metal structure and welds
Electrical and electronic components
Original integrated accessories
This coverage guarantees compliance with current medical standards. Medical equipment experts appreciate this protection, which minimises downtime and unexpected maintenance costs in healthcare facilities.
Duration and protection conditions
The standard warranty duration varies depending on the medical bed model and options. Activation conditions include registration with the manufacturer and compliance with the user guide. For experts and facility managers, complete technical documentation is provided.
The warranty applies under the following conditions:
Installation in accordance with specifications
Regular maintenance according to the recommended schedule
No unauthorised modifications
Use in accordance with medical purpose
Regular follow-up with Aurore Santé technical support ensures the durability of the equipment and optimises its clinical performance.
Additional services and technical assistance
Beyond the manufacturer's warranty, experts benefit from dedicated technical assistance for Aurore Santé medical beds. Responsive support answers questions about preventive maintenance and optimised usage.
Services include:
Specialist telephone assistance
Detailed technical documentation and updates
Advice on optimal use for patient safety
Coordination with approved maintenance providers
This comprehensive approach transforms the warranty into a lasting partnership, essential for healthcare professionals managing critical equipment in hospital or care facilities.
FAQ
What exactly does the warranty for an Aurore Santé medical bed cover?
The warranty covers manufacturing defects in the structural, motorised and electronic components of the medical bed. It excludes normal wear and tear, accidental damage and unauthorised modifications.
What is the duration of the manufacturer's warranty?
The duration varies depending on the model and options. Consult the warranty certificate supplied with your medical bed or contact Aurore Santé support to find out the specific details.
How do I activate the warranty for my medical bed?
Registration with Aurore Santé is generally required. Keep your purchase invoice and warranty certificate. Technical support will guide you through the administrative procedures.
Is preventive maintenance included in the warranty?
The warranty covers manufacturing defects. Recommended preventive maintenance remains your responsibility, but it preserves the validity of the manufacturer's coverage.