Adjustable medical bed: professional Aurore Santé warranty
Warranty coverage for the Aurore Santé adjustable bed
The manufacturer's warranty on the adjustable bed covers all critical elements: electric motors, lifting system, metal frame and electronic controls. Professionals benefit from minimum protection of 2 years extendable up to 5 years depending on the option chosen.
This coverage includes:
- Replacement of faulty parts
- On-site technical intervention
- Priority telephone support
- Preventive maintenance monitoring
Professional warranty contracts are tailored to healthcare facilities, clinics and hospital services requiring maximum equipment availability.
Reliability and certified medical compliance
The Aurore Santé adjustable bed meets strict medical standards (EN 60601, Directive 93/42/EEC) guaranteeing patient and user safety. This compliance is directly linked to manufacturing quality covered by the warranty.
Components are tested in real hospital environments:
- Intensive lifting cycles
- Resistance to disinfectants
- Stability under maximum load
- Validated electromechanical durability
The professional warranty reflects this proven reliability, offering experts peace of mind in the long term.
Dedicated technical assistance and priority support
Professionals have access to dedicated technical support activated by the warranty. Intervention timeframes are optimised to minimise service downtime in healthcare facilities.
Included services:
- Technical hotline 24/24 working days
- Remote diagnosis
- Express spare parts delivery
- Detailed maintenance reports
- User training included
The Aurore Santé warranty comes with a complete maintenance history, essential for regulatory traceability in healthcare facilities.
FAQ
What is the standard warranty period for the Aurore Santé adjustable bed?
The standard warranty covers **2 years** from the date of commissioning. It is extendable up to 5 years via a professional maintenance contract tailored to the needs of your facility.
Does the warranty cover technical call-out charges?
Yes, for professional contracts, **on-site intervention costs** are included. A certified technician will visit according to agreed timeframes.
How do I activate the extended warranty for my facility?
Contact the Aurore Santé sales team directly with your **delivery receipt**. A personalised contract will be offered based on your facility type and requirements.
Are replacement parts genuine?
All parts used under warranty are **genuine Aurore Santé parts**, guaranteeing medical compliance and equipment safety.