Professional medical bed: warranty and lasting protection
Warranty coverage for professional medical beds
Aurore Santé's warranty on the medical bed covers manufacturing defects and essential components: structural frame, electrical systems, positioning mechanisms and safety equipment. This protection applies from commissioning and operates without restrictive conditions for uses compliant with medical standards. Healthcare facilities benefit from rapid intervention in case of malfunction, minimising downtime. Spare parts and technical labour are included in most cases, reducing hidden costs.
Maintenance service and guaranteed technical support
Aurore Santé offers preventive maintenance service integrated into the professional medical bed warranty. Technical teams intervene regularly to check equipment condition, perform necessary calibrations and replace normal wear items. This monitoring guarantees compliance with medical safety standards and extends useful life. Dedicated telephone support for healthcare professionals ensures maximum responsiveness in case of problems, with intervention timeframes agreed contractually.
Warranty conditions tailored to healthcare facilities
Aurore Santé's medical bed warranty is structured to meet the specific needs of hospitals, clinics and care homes. It covers intensive use characteristic of professional environments and respects medical compliance regulations. Conditions include complete documentation of interventions, facilitating quality audits. Warranty terms adapt to volume contracts for multiple purchases, offering evolving protection according to facility size.
FAQ
What is the warranty period for Aurore Santé medical beds?
The standard warranty covers several years from commissioning. Extended options allow you to prolong this protection. Consult your quotation for precise durations tailored to your facility.
Are maintenance interventions included in the warranty?
Yes, preventive maintenance and corrective interventions are covered by the warranty. Travel costs and spare parts are included according to agreed contractual terms.
How do I report a claim on the medical bed?
Contact Aurore Santé technical support directly with your serial number. An intervention is scheduled quickly. No complex administrative formalities are required for covered claims.
Does the warranty cover normal wear and tear on the medical bed?
Normal wear due to intensive use is partially covered. Coverings, seals and standard wear items benefit from specific protection documented in the contract.